Frequently Asked Questions
How long is the leash?
Our retractable leash extends up to 16 feet, giving your dog plenty of room to explore while keeping you in control.
What size dog is the leash for?
This model is designed for small dogs under 35 lbs. Please check the product page for exact weight recommendations.
How do I clean my Pawsly gear?
Wipe the leash handle and tape down with a damp cloth, avoiding the retraction mechanism. The poop bag holder can be wiped clean or hand-washed as needed.
Does the poop bag holder fit any leash?
Yes! It attaches easily to any leash, including the Pawsly retractable leash, using its velcro strap and clip.
What's your return policy?
We accept returns within 30 days of delivery for unused, undamaged items. Contact us and we'll walk you through it.
How long does shipping take?
Orders typically arrive within 7–14 business days depending on your location.